Terms of service.
We’re committed to delivering a valuable and rewarding experience for every learner engaging with our training and upskilling programs. To ensure transparency, we’ve clearly outlined our policies below. By making a purchase through www.makeithappen.org.nz, you acknowledge and agree to our terms detailed below.
Intellectual Property
The content, including but not limited to text, graphics, images, and other material within Make It Happen Business Masterclass, is protected by copyright and other intellectual property laws. The content is owned by ES Marketing Ltd or its licensors. You may not modify, reproduce, distribute, or create derivative works based upon the course materials without explicit written permission from ES Marketing Ltd.
Prohibited Actions
You agree not to:
Distribute or Replicate: You shall not distribute or replicate any content within Make It Happen Business Masterclass without prior written consent from ES Marketing Ltd.
Modify or Reverse Engineer: You shall not modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on the course materials.
Disclaimer
The course content is provided on an "as-is" and "as available" basis without any warranties of any kind, either express or implied. ES Marketing Ltd does not warrant that the course content will be error-free or uninterrupted. The use of the course materials is at your own discretion and risk.
Governing Law
These terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.
Changes to Terms
MIH Education Ltd reserves the right to modify or replace these terms at any time. It is your responsibility to review these terms periodically for changes. Your continued use of the course materials after any modifications constitutes acceptance of those changes.
Online Courses & Trainings
Immediate Access & Intellectual Property
Our digital courses are delivered through a secure online platform and provide immediate access to intellectual property upon enrolment. In accordance with the Consumer Guarantees Act 1993, consumers are not entitled to a refund simply because they have changed their mind, chosen the wrong course, or no longer wish to use the service.
As our digital content is provided immediately after purchase and is not returnable, we are unable to offer refunds or credits once access has been granted.
Applies to All Payment Options
This policy applies to both full payment and payment plans. Access is granted immediately upon enrolment - therefore, no refunds or cancellations of future payments will be permitted.
No Partial Refunds
Refunds are not available for dissatisfaction, non-completion, or lack of use. We’ve built these programs to be practical, actionable, and high-value. Please review course information and previews carefully before purchasing.
Technical Issues
If you experience technical difficulties that prevent access, email us at info@makeithappen.org.nz. We’ll resolve the issue promptly.
Course Updates
Courses may occasionally be updated or revised. Temporary access limitations due to updates are not grounds for refunds - they are part of maintaining the best experience for our students.
Group Coaching, 1:1 and Mentorship Refund Policy
Enrolment in our mentorship and coaching program is a commitment. Securing a mentorship spot reserves your place and may prevent another applicant from participating.
Because of this, we do not offer refunds for mentorship bookings once a spot has been secured. However, you may:
Transfer your mentorship to another person, or
Apply the value as a credit toward a future mentorship program, subject to availability and approval.
The mentorship program covers a range of areas, including starting or scaling a business, growing a personal brand, and building an online audience.
Please ensure you're ready to commit before enrolling.
Early Termination
If you choose to withdraw from the Mentorship Program before the completion of your agreed term, an early termination fee will apply. The fee is $1000AUD, which covers administrative costs and the reserved program placement. This fee is payable immediately upon notice of termination.
Please note that once your participation has commenced, no refunds or partial refunds will be provided for any remaining duration of the program.
Event Refund Policy
All event ticket sales are final and non-refundable, as we incur significant upfront costs related to venues, staffing, and logistics.
However, you are welcome to transfer your ticket to someone else if you’re unable to attend. In certain cases, we may be able to assist with name transfers or explore alternative solutions contact us at info@makeithappen.org.nz as soon as possible.
Contact Us
For assistance, please contact our support team at info@makeithappen.org.nz. We are dedicated to ensuring that your learning experience with us is seamless and rewarding.
Make It Happen reserves the right to amend any part of this policy at any time without prior notice.
By accessing or using the course materials, you agree to these terms and conditions. If you do not agree to abide by these terms, please refrain from accessing the Make It Happen Business Masterclass or participating in the Make It Happen Mentorship Program.